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Monday, December 22, 2014

How to Remove The SafeSearch Virus (Uninstall Guide)

If you've ever been unlucky enough to have been the victim of SafeSearch – commonly referred to as malware – then you no doubt have sympathy for anyone who is experiencing the same thing. There are many nuisances that we have to deal with in our everyday lives but one thing we could really do without – and can actually avoid – is the annoyance of malicious software. From adware and spyware to Trojan Horses and Potentially Unwanted Programs, who amongst us has the time, the energy or the patience to deal with these on top of everything else we've got going on? Some types of malware may seem fairly innocuous but can actually act as a gateway, allowing something far more serious to attack your computer. SafeSearch (or safesear.ch) is a PUP (or a browser hijacker) not malware but because it's usually installed without your permission it's not surprising at all that most people call it malware.


Luckily there are ways to protect ourselves from most malware, including SafeSearch – you just need to know how malicious or unwanted programs work – and that gives you the knowledge to then avoid them as much as you possibly can.

Here we're going to take a closer look at Potentially Unwanted Programs, or PUPs, for short and browser hijacker that install safesear.ch.

PUPs and browser hijackers are things that have been designed to look useful – for example toolbars, browsers, search engines and home pages. The strange thing about them is that they will suddenly appear on your computer without warning. So how did they get there?

How did SafeSearch get onto my computer?

In the majority of cases a Potentially Unwanted Program will have been installed when you downloaded some free software, also called freeware. This could have been anything from a movie or music download to a tool that creates PDF documents or one that allows non-Romanized text (i.e. Chinese characters) to be correctly rendered on your screen. The SafeSearch will be bundled with the download and will then sneak its way on to your PC.

What does SafeSearch do to my computer?

SafeSearch not only installs a new tool bar or home page on your PC but it will also install adware and then proceed to inundate you with pop-up adverts. Both these adverts, and the search function in your new tool bar or browser have been specifically designed to redirect your searches to websites of the developer's choosing. And that's both incredibly annoying to deal with and a complete waste of your precious time.

Why create a Potentially Unwanted Program or a browser hijacker?

Potentially Unwanted Programs and browser hijackers like this one are created primarily to generate revenue through advertising. That's why so many PUPs come with an adware component. The software developer is able to manipulate Search Engine Optimization (SEO) techniques to increase Internet traffic by redirecting it to their own website. This helps them rank more highly in search engine results. However, all this comes at the expense of your personal user experience. After all, if you're shopping online for a new dress, or trying to book a holiday – or, hey, even trying to work – it won't take long before you're thumping the keyboard in rage as you're constantly redirected to useless websites and bombarded with pop-up adverts. SafeSearch is a great example of such things. It replaces your home page with sketchy website full of ads. It also redirects your search results but instead of providing results which are actually the same as you would get from Google, this browser hijacker adds adverts before search results. In other words, it grabs Google search results and adds misleading ads where possible.

How can I avoid SafeSearch?

You need to pay attention when you're downloading programs and make sure you read the license agreement so you know exactly what you're downloading. Make sure you uncheck (and vice versa) any boxes in the agreement that allude to any 'added extras'. Being vigilant when downloading is the only way to avoid a PUP.

To remove this browser hijacker from your computer, please follow the steps in the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


SafeSearch Removal Guide:


1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this infection. Hopefully you won't have to do that.





2. As this infection is known to be installed by vulnerabilities in out-dated and insecure programs, it is strongly suggested that you use an automatic software update tool to scan for vulnerable programs on your computer.

3. Remove SafeSearch related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



4. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following programs:
  • SafeSearch


If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove SafeSearch from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove SafeSearch, SafeSear.ch, BookmarkTube extensions.

3. Then select Settings. Scroll down the page and click Show advanced settings.


4. Find the Reset browser settings section and click Reset browser settings button.


5. In the dialog that appears, click Reset. That's it!

Remove SafeSearch from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Remove SafeSearch, SafeSear.ch, BookmarkTube browser extensions. Close Add-ons manger.

3. In the URL address bar, type about:config and hit Enter.



Click I'll be careful, I promise! to continue.



In the search filter at the top, type: SafeSearch

Now, you should see all the preferences that were changed by vosteran.com. Right-click on the preference and select Reset to restore default value. Reset all found preferences!

Remove SafeSearch from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons.



2. Select Search Providers. First of all, choose Live Search search engine and make it your default web search provider (Set as default).

3. Select SafeSearch and click Remove to remove it. Close the window.
Read more

How to Remove DigiHelp Malware (Uninstall Guide)

As we spend more and more of our waking hours plugged in, connected, online and, so it can sometimes feel like, constantly available, one thing you may have noticed, apart from the convenience (and the feeling that we're never really 'switched off') is that we are increasingly at risk of being targeted by DigiHelp malware or a computer virus.

There really is no getting away from the fact, but being online also means being vulnerable. And the need to stay alert and exercise sense when downloading programs is now more crucial than ever before. It doesn't matter whether you visit 'dodgy' websites or not; you might be reading celebrity gossip, buying shoes, booking a holiday, reading up about home improvement or checking your team's results - whatever you are doing, you are a potential victim.

DigiHelp ads appear when hovering over underline words on a web page:

There are a number of reasons for this. Now that we live our lives online more than ever before, unscrupulous cyber criminals and software developers with less than pure intentions now have an even bigger audience to target. And of course, the rise of ecommerce and the decline of traditional bricks and mortar stores has also led to companies of all sizes scrambling to create their online presence. And naturally that leads to an increase in online advertising as businesses fight it out for our hard earned dollars.

That leads us nicely on to DigiHelp ads. It stands to reason that the more that shopping, booking, renting and purchasing online becomes the norm, online adverts are becoming more prolific; for if ecommerce is big business, make no mistake about it, so too is online marketing.
But DigiHelp is not universally loved - even by self-confessed online shopping addicts! So, why is that? It's because DigiHelp is, to be frank, annoying: it's everywhere you look, on every website and plenty of inner pages too.

But the real issue that most people have with it is that if you've had DigiHelp installed on your computer, either by a drive by download, or by downloading a program that was bundled with adware, then it can really take its toll on your PC's functionality. DigiHelp displays a number of irritating characteristics including:
  • It can make your computer's processor run slowly
  • It can slow down your Internet connection
  • It can make your existing programs crash, especially web browsers
  • It can cause websites to crash or take ages to load
  • It can cause conflict with other programs that you have installed, stopping them from functioning properly and also leaving your security open to further attack
  • DigiHelp Ads, when clicked on, may direct you to a website that has been infected with even more undesirable forms of malware
So, as ecommerce grows, hackers and fraudsters become more sophisticated, and advertising supported software becomes unavoidable the best thing you can do is to ensure your PC is properly protected. Don't use third party websites to download software from, and ALWAYS read software license agreements properly so you can avoid bundling. And of course, get yourself a decent anti-malware program - ASAP!

If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



DigiHelp Ads Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove DigiHelp related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • DigiHelp
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove CrimeWatch related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove DigiHelp, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove DigiHelp related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove DigiHelp, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove DigiHelp related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

Read more

Thursday, December 18, 2014

Remove freedealsapp ads (Virus Removal Guide)

If you don't know where to turn when it comes to computer viruses, online phishing scams, malicious software and unwanted programs, we really can't blame you – there are so many potential online threats lurking in the dark corners of the World Wide Web that it can feel like we're constantly under attack. From software that has been developed to steal our credit card details and ransack our bank accounts to programs that shut down our operating systems and corrupt our files, to yet others which persistently change our tool bars and browsers. If we stop to think about it, simply logging on to the Internet could be causing us untold distress.


One of these Internet annoyances is adware that displays 'Ad by freedealsapp' or simply freedealsapp adware, short for advertising supported software. Adware and its nastier older brother spyware are one of the most commonly found forms of malware and they can both do innocent Internet users, like you and me, a not inconsiderable amount of harm.

At its simplest form, adware is advertising, or online marketing. It manifests itself in the banner adverts that you see at the top or sides of web pages, or as pop up or pop under windows. (Pop under windows are windows that display behind the page you have open.) At its best freedealsapp is annoying and at its worst it can leave your computer vulnerable to other malware.

Freedealsapp is often mentioned in the same breath as spyware, and this is because both programs have a few things in common, most specifically the ability to track your Internet browsing habits and record which websites you are visiting. This data is then relayed back to the adware developer who can then send you advertising that is geared towards the products or services that you appear to be most interested in. What is more, scammers install malicious extensions on your computer so that you can't see them. For example, when I was testing this adware, all the ads were coming from an extension called joynshop. It was hidden. There was no way to see it other than using Chrome built-in task manager. It shows that joynshop extension is running but it is not listed in Chrome extensions page were you would normally look for suspicious extensions.

So far that doesn't seem too much of a problem but there are types of freedealsapp adware which have been designed to hijack your browser and install bogus hidden extensions. This type of malware may change change your home page or search engine too. All three new installations have the unwanted function of redirecting your Internet searches to websites that they want you to visit – as opposed to the site you wanted to browse. Needless to say, that their websites are full of ads by freedealsapp.

In addition to this, because freedealsapp is constantly monitoring your activity and feeding it back to a third party your computer may start running more slowly than before. If this is the case you'll probably notice that it keeps crashing and web pages are slow to load too. That's because it has installed a component on your machine which may be adversely interacting with other installed programs and is overloading your computer's processor with work.

The upshot is if you want to avoid both freedealsapp adware and spyware, you cannot afford to be without an up-to-date and reputable anti-malware program running on your computer.

To remove this adware and stop annoying freedealsapp ads, please follow the steps in the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



Freedealsapp Ads Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove freedealsapp related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • freedealsapp
  • joynshop
  • Crimewatch
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove freedealsapp related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove freedealsapp, joynshop, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove freedealsapp related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove freedealsapp, joynshop, HD-Plus 3.5 and other extensions that you do not recognize.

Remove freedealsapp related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

Read more

How to Remove CloudScout Malware (Uninstall Guide)

What is CloudScout and how do you know if you've been infected by it? Well, CloudScout is adawre and it can be accused of being many things but luckily for you and me, being subtle is not one of its strong points! Unlike many types of malware, it makes itself pretty visible by displaying "Ads by CloudScout" so luckily it is actually not difficult at all to know if you've been a target.

Apart from the fact that you'll now be seeing numerous pop up windows, banners, pop under windows and other types of online advertising brought by CloudScout, there are a few other tell tale signs that you have this adware installed on your PC or laptop. These are a few of them:
  • If you've noticed that your computer seems to be running a lot less efficiently than normal, this is often a sign that you have CloudScout or similar adware - or something more disturbing - installed on your machine. Malware can have a real knock on effect on your operating system's resources causing both your processor and your Internet connection to slow right down. It can also adversely interact with the other programs you have installed which in turn can cause websites or programs to crash and pages to load far more slowly.
  • CloudScout can also sap your memory so if you've noticed a big drop in the available space on your drives, this could also be highlighting an internal problem.
Here's an example of "Ads by CloudScout" when it comes to banner ads. As you can see, it can sometimes display blank ads.


So we know why your computer is suddenly acting like it was manufactured in the year 2000 but how did the CloudScout adware get on to your system in the first place? If you think back to the actions you performed just prior to this strange behavior, then you may well remember that you downloaded some music, installed a free app or program, or perhaps simply visited a website that uses cookies. Such adware more often than not is bundled with free programs and downloads, so chances are you've picked it up when downloading and installing something else.

The million dollar question is, how do you stop these nasty infections from attacking your computer in the future? Here are a few suggestion that will help to keep you safe from advertising supported software like CloudScout:
  • Install a good make of anti-virus software on your computer as well as a specific anti-malware program as this will provide you with a solid defense. It is a good idea to run your security programs on a regular basis manually so you can be sure of maintaining an adware and malware free machine.
  • You should also be careful when you are browsing the Internet as some websites can be infected, and without the site's owner knowing too. Websites that are the worst offenders for infection are adult content sites, sites that let you download programs for free, and even some sites dedicated to streaming or downloading music.
To remove this CloudScout and stop annoying ads, please follow the steps in the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



CloudScout Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove CloudScout related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • CloudScout
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove CloudScout related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove CloudScout, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove CloudScout related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove CloudScout, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove CloudScout related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

Read more

Tuesday, December 16, 2014

How to Remove CrimeWatch Malware (Uninstall Guide)

If you've ever been the victim of the CrimeWatch malware attack, you'll no doubt appreciate just how annoying it can be, once you've identified the problem, to then have to remove it from your PC. Some types of this malware that displays ads can be relatively simple to uninstall whilst more obstinate versions can cause endless frustration and leave you tearing your hair out! Ads by CrimeWatch ca be very intrusive and misleading. Some of the adverts are highly targeted based on your browsing history while others are ransom and promote products or services that look sketchy to say the least.


But don't panic just yet because the good news is that there are things you can do to ensure that the whole process is quicker and easier. If you have a lot of ads, or even pop-ups and other types of nuisance delivered by CrimeWatch on your machine you are going to need a reliable anti-malware program and maybe even some Windows registry editing knowledge. Some variants of this malware can be installed on computers under different names and files. So, search for "CrimeWatch" or "Crime Watch" won't help you. If you're not entirely sure what you need, speak to someone techy and ask them to find a removal program and burn it onto a CD or DVD for you. If you have a helpful IT guy at work, he will be the best person to ask. And if you don't then please follow the steps in the removal guide below. I'll try to explain everything simply, without any complicated tech jargon.

There are some basic steps to follow to remove adware from your Windows desktop or laptop computer that might just work for CrimeWatch as well. First of all, you need to close any programs and applications that you have open, including all web pages and browsers. Go to your computer's Control Panel and then to Add/Remove Programs. If you recognize a program in the list as being an imposter you will be able to delete it here. Look for CrimeWatch or list programs by "Install Date". Just click on the program then on Remove. You will now need to reboot your machine. Next, scan your computer with your (up to date and reputable brand of) anti-malware software. If possible (some security software won't let you do this but it's advisable), do this in Safe Mode - access this by holding down the F8 key during the reboot.

If you have found that the CrimeWatch, or traces of it, are still infesting your computer you may want to seek the advice of a professional or someone who has dealt with malware issues before. Ringing your computer manufacturer's help line is also an option.

Naturally once you do have your clean, CrimeWatch free computer back, you will no doubt want to know how you can prevent adware from infecting you again in the future, after all dealing with endless pop up adverts and a slow system are a pain. Factor in the possibility of adware causing security vulnerabilities by interacting strangely with other installed programs and you'll want to make sure you're protected going forward.

The key pointers to remember are to exercise restraint when visiting websites that offer free downloads, as well as sites that contain adult or dubious content. Also ensure that you have a good anti-malware program installed on your PC and always read License Agreements when you're downloading programs and apps so that you know exactly what you are downloading.

To remove this adware and stop annoying CrimeWatch ads, please follow the steps in the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



CrimeWatch Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove CrimeWatch related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • CrimeWatch
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove CrimeWatch related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove CrimeWatch, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove CrimeWatch related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove CrimeWatch, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove CrimeWatch related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

Read more